A stitch in time saves nine

This old proverb aptly explains the need for companies to opt for an Annual Maintenance Contract for their High Purity Water Systems.

Quality is often the key differentiator in today’s competitive landscape. Quality output from any equipment depends on the machine’s repeat performance. And to get optimum results and repeat performance, proper and timely maintenance of equipment is crucial.

Maintaining high-performance equipment requires a specialised skill set. Every company does not necessarily have, or is able to justify the cost of a specialised maintenance team on staff to service equipment. Plus having unqualified personnel service the equipment can only create a bigger problem and lead to breakdowns, downtime and financial losses.

To ensure the continued maintenance of your equipment by trained professionals, it is advisable to enter into an AMC or Annual Maintenance Contract for the servicing and maintenance of the equipment at a predetermined cost.

AMCs are usually of two types – comprehensive and non-comprehensive. A comprehensive AMC is more expensive as under this contract, service, as well as replacement of spare parts, is carried out free of cost. Under non-comprehensive AMC, routine servicing is carried out, but the replacement of spare parts is an extra charge.

The manufacturers of Water Systems are often the best people to maintain this high-end equipment and entering into an AMC with them ensures:

  1. Minimal downtime for maintenance
  2. No loss of production in case of sudden shut down of the plant
  3. Timely maintenance of instruments and other components which get worn or choked due to longterm use
  4. Reduced burden on the users of the equipment

TSA water system has recently introduced AMC for all their installed and commissioned plants for the sole purpose of maintaining the plant in optimum condition and to ensure the plant delivers maximum throughput.

Entering into an AMC with TSA has the following benefits:

  1. By regularly servicing your plant and parts you are pre-empting any issues that might crop up down the line
  2. You are assured of genuine engineered spares. Genuine spares directly contribute to excellent machine efficiency, durable machine life and lesser risk of break down. This ultimately protects your investment. Spare parts of the water systems commissioned by TSA meet ISO standards
  3. You are assured of OEM support at all levels from mechanical to automated components
  4. Outsourcing your plant maintenance is, simply put, convenient. Service engineers show up at predefined schedules and ensure your plant is in shipshape condition
  5. You benefit from all software upgrades during the term of your AMC. And you don’t even have to ask for them. At TSA, we inform you when an upgrade is scheduled and necessary
  6. We have built our systems to ensure minimal breakdowns, but there are times that qualify as emergencies. All TSA AMCs include one emergency visit where we respond to you within 24 hours of your request. This is limited to the Indian sub-continent at this time
  7. We invest time in training your team to manage minor problems during our visits
  8. Your satisfaction with the services we offer is not just our highest priority but also guaranteed
  9. All AMCs are renewed at reduced rates

TSA water system is always looking to deliver excellent value to our customers. We continuously work on our services so you can deliver your objectives easily. Do give us a call and talk to us about our AMC service or fill out our contact form and we’ll get in touch.

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For 20 years, we’ve been the go-to problem-solvers for high-purity and injectable process applications in the pharma and biopharma industry. We are relentless about continuous process improvement and upskilling, elevating ourselves and our technology so you can get the job done more efficiently with cost optimisations. Use the form below to schedule a call back from our team.

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Hetal Panchal is the Vice President in Operations department of TSA Process Equipments (A Thermax Group Company) since 1 s t October 2012.

Holding a qualification in Production Engineering and 28 years of industry experience, he specializes in designing advanced equipment for the pharmaceutical sector. His expertise lies in optimizing production lines, improving efficiency, and ensuring compliance with regulatory standards.
Focused on innovation, he has developed systems that enhances productivity, minimizes downtime, and maintains product quality. Staying current with technological trends, they contribute to ongoing improvements in the industry.
His extensive experience has helped identify opportunities for innovation, streamlining operations and reducing costs. Through his specialized knowledge, more efficient manufacturing processes and higher-quality outputs in pharmaceutical production are delivered.

B.C. Mahesh is the Chairperson of TSA Process Equipment Pvt. Ltd. since Feb 2024.

B.C. Mahesh became a member of the Executive Council in August 2013. He is responsible for the Industrial Product Business (IPB), which consists of Process Heating, Absorption Cooling & Heating Solutions, Water and Waste Solutions, Air Pollution Control, Steam Engineering, Channel Business Group, International Business Group, and Enterprise Sales businesses.
As part of IPB, he also oversees the following wholly-owned subsidiaries
of Thermax – Danstoker, PT Thermax International Indonesia and Rifox.Mahesh joined Thermax as a graduate trainee in 1988 and handled the Materials function for various businesses, including global sourcing, till 1996.
He moved to the Power division(P&ES) and grew to the position of Sales Head and subsequently Head of Projects. He took over as the Head of the SBU for Medium Power Plants in 2009 and finally as Head of Power business in 2012.
Mahesh has worked with Thermax for over 30 years in many functions such as manufacturing, supply chain, sales and marketing, and project management, and has played a significant role in the strategy, expansion and diversification of the Power business.Mahesh completed his Mechanical Engineering from the Visvesvaraya Regional College of Engineering, Nagpur in 1988.

Vishal Mehra is the Director of TSA Process Equipment Pvt. Ltd. since Feb 2024.

Mr. Vishal Mehra is currently serving as the Strategic Business Unit Head for Water & Waste Solutions (WWS) at Thermax Limited. Additionally, he holds a directorial position at TSA Process Equipment, which is known for its expertise in ultra-pure and high-purity water technologies and was recently acquired by Thermax.With over 22 years of experience in the industry, Mr. Mehra’s professional focus includes water management solutions, advanced technology development, and business strategy.
His areas of interest encompass cutting-edge technology, growth strategies, organizational effectiveness, and development.
Mr. Mehra is well qualified in business management and strategy transformation, having completed the Senior Executive Program in Business Management and Strategy Transformation from London Business School. This advanced education supports his extensive experience and expertise in the field.

Sandeep Deshpande has been the Director of TSA Process Equipments Pvt. Ltd. since February 2024.

Currently, he serves as the Head of Corporate Finance and the Industrial Product Group at Thermax Limited. With over 21 years of experience in finance, he has developed expertise in financial consolidation, planning, reporting, costing, accounting, controlling and financial modeling.
Currently, he serves as the Head of Corporate Finance and the Industrial Product Group at Thermax Limited. With over 21 years of experience in finance, he has developed expertise in financial consolidation, planning, reporting, costing, accounting, controlling and financial modeling.
Sandeep is a qualified Cost Accountant Company Secretary, and holds a diploma in IFRS and an advanced diploma in financial management from XLRI. He has extensive experience in financial operations, including financial planning, MIS, budgeting, controlling, audits, and cash flow management. His expertise also spans financial reporting, consolidation, mergers and acquisitions, due diligence, business restructuring, and implementing Internal Financial Control (IFC) and Enterprise Risk Management (ERM). Additionally, Sandeep has hands-on experience with Oracle systems, automation, digitization, and business analytics. He is passionate about driving good governance, improving financial reporting, and leveraging automation and digitization to enhance business analytics.

Rajiv Parikh is the COO of TSA Process Equipments (A Thermax Group Company) since April 2024.

Rajiv is a highly accomplished professional with extensive experience in the pharmaceutical and FMCG sectors, specializing in high-purity and process vessels. He played a key role in establishing TSA Process Equipments Pvt. Ltd., driving its growth and success. His deep technical expertise, combined with a strong understanding of client needs, has enabled him to deliver innovative solutions to complex industry challenges.

Throughout his career, Rajiv has excelled in leadership and sales, consistently launching cutting-edge products that have positively impacted the market. His ability to build lasting client relationships and offer tailored solutions has earned him a reputation as a trusted industry leader.

With a background in Mechanical Engineering, Rajiv blends technical proficiency with strategic vision. His contributions have shaped industry standards and positioned him as a key influencer in the pharmaceutical and FMCG sectors.

Apurva Shah is the CEO of TSA Process Equipments (A Thermax Group Company) since April 2024.

With a career spanning over 24 years, Apurva is the visionary CEO of TSA Process Equipments, where he has led the company to new heights in the High Purity & process equipment industry. A graduate in Mechanical Engineering from Mumbai University, followed by an MBA in Business Management from NMIMS, He brings a strong technical foundation combined with a sharp strategic mindset.

His expertise lies in formulating and executing strategies that drive growth and operational efficiency. Over the years, he has cultivated a deep understanding of market dynamics, positioning TSA Process Equipments for continued success in a competitive landscape.

Outside of his professional pursuits. He is an avid reader, with a particular interest in fiction novels, which fuel his creativity and broaden his perspective.